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The two-finger scroll is a great feature that lets you move the display up and down using two fingers on your device's touchpad. It enhances your productivity and eliminates the physical effort required to press keyboard keys or drag the scroll slider manually with the mouse. However, it can sometimes malfunction, just like any other feature.

Is the two-finger scroll gesture not working on your device as well? If so, don't worry; it's easy to fix. In this article, you'll learn why this feature stops working and how to fix it.

Why Does the Two-Finger Scroll Feature Stop Working on Windows?

Two-finger scrolling can stop working for several reasons. A few of them are listed below:

• The feature is disabled in the device's settings.
• It isn't turned on or supported in the app where it's not working.
• Your device's touchpad has a hardware issue.
• Your touchpad driver has been corrupted, or you haven't updated it recently.
• The touchpad settings are set incorrectly.

Having learned about the major causes behind this issue, let's discuss how you can fix it.

How to Fix the Two-Finger Scroll Feature on Windows

To fix the two-finger scroll feature, make sure it's enabled in settings, update or reinstall the touchpad drivers, revert any changes you've made to the touchpad settings, check for possible hardware issues, and if it isn't working on just one app, ensure the app supports it, and the feature is enabled on it.

Now let's see how to reinstate two-finger scrolling using the above fixes.

1. First, Apply Some Preliminary Checks

Apply these fixes before diving into serious troubleshooting, as they may solve the problem quickly:

• If this is your first time using the two-finger scroll feature, ensure you are using it properly.
• If this issue occurs in a specific app, close and relaunch it.
• Restart your device to rule out temporary issues.
• If you use a magnetic keyboard having a touchpad, as the one found on Surface Pro models, you should detach it once and reattach it.
• If you're having this problem with a Bluetooth-enabled keyboard having a touchpad, disconnect it once and reconnect it again.
• Using third-party apps to activate or modify touchpad gestures can also cause the issue under discussion. So, if you are using such an app, close it down.

Apply the remaining fixes if the above checks do not help fix the problem.

2. Ensure the Two-Finger Scroll Feature Is Enabled

The two-finger scroll feature must be enabled in your device's settings if you want to use it. So, check this first, and if it's disabled, turn it back on. If you're using Windows 10, follow our guide to enable two-finger scrolling.

Windows 11 users can enable it by following these steps:

Go to Touchpad in the right pane.

Check the box beside Drag two fingers to scroll.

If this feature is already enabled, go to the next fix. If you don't see this option in the touchpad settings, your touchpad doesn't support this gesture.

3. Make Sure Your Touchpad Isn't Dirty or Wet

Having dust or debris stuck to your device's touchpad, or dropping liquid on it, may cause the issue under discussion. If your device's touchpad is too sensitive, this is more likely to happen.

To ensure this isn't the case, clean your touchpad with a soft, dry cloth until it looks sparkling clean. If you have used it with wet fingers, dry it properly. This may solve the problem.

4. Check for App-Specific Issues

Is two-finger scrolling not working only on a specific app? If so, either the app doesn't support this feature, or it is disabled in the app settings. To find out whether the app where you're encountering this issue supports this feature, check its official website.

If the app doesn't support this feature, you will need to find an alternative application that does. If this feature is available in the app, find out how to activate it. Then, turn it on, and you'll be able to scroll with two fingers.

5. Update or Reinstall the Touchpad Driver

The auto-scrolling can stop working if your touchpad drivers are outdated or incompatible with your current operating system. To rule out this possibility, you should update the driver. Follow these steps to do that:

Expand the Human Interface Devices or Mice and other pointing devices category.

Once you have found it, right-click on it and select Update driver.

If updating the driver doesn't solve the problem, reinstall it. To do that, right-click on it and select Uninstall device. Then, restart your device, and Windows will automatically install it.

6. Download Drivers From Your Manufacturer's Website

According to Reddit users, downloading and installing touchpad drivers directly from the manufacturer's website also fixes the two-finger scrolling issue. Therefore, if updating the driver from Device Manager does not make any difference, uninstall it and install a fresh copy from the manufacturer's website.

7. Reset Touchpad Settings

If you have made changes to your touchpad settings recently, and the two-finger scrolling has stopped working since then, you may have messed them up. So, reset your touchpad settings to ensure that misconfigured settings are not causing the problem.

To reset the touchpad settings, follow these steps:

Afterward, click on Touchpad and expand the Touchpad menu.

Then, click Reset.

Boost Your Productivity Again With Two-Finger Scrolling

Finding two-finger scrolling not working on your device can seriously hamper your workflow. Hopefully, the fixes covered above will help you resolve the issue, and you'll be able to start scrolling using two fingers. If your device doesn't support this feature, either upgrade it or install third-party apps to enable it.

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